They are often free or low cost and seem like a simple way for your clients to get their estate planning affairs in order, but beware - home-made or do-it-yourself (DIY) Will kits (like the ones available at the newsagency or local post-office) often raise more issues than they solve and could end up costing thousands of dollars in legal fees.
Some of the issues we come across with Wills made using a home-made or DIY Will kit include:
Mind you, most lawyers rub their hands when they see problematic Wills, derived from a Will kit or home-made Will. Therefore, any money saved upfront is negligible compared to the legal fees which may result from fixing these problems.
And, should your clients die without a valid Will in place (intestate) their estate is distributed according to a strict Government formula, which may not be in line with their wishes.
The following comments from the case of Re Maria Elizabeth Rudd; Ex Parte Prince  WASC 10 shows the Judge's thoughts on the good intentioned friend.
'The first concerns how the documents in question came to be prepared. The deceased either was offered, or sought, the assistance of an entirely unqualified person to prepare these three documents. That person would no doubt protest that she was just trying to help a friend. She was no help at all. A claim of good intentions is no defence. The fact is that unqualified people who intermeddle in the preparation of documents that have legal operation cause great harm. The defence for such officiousness is often one of trying to save the will maker money. That is sterile. This deceased could have had several wills professionally prepared for a fraction of the cost that has been imposed on her estate by this application. The legal system should not be blamed for that expense.'
This is an example of a person 'just wanting to help' a friend, but who was not legally qualified to give estate planning advice and caused more harm than good. This situation is not uncommon and highlights why getting the right estate planning advice the first time is so important!
If your clients have a well-drafted, up-to date and valid Will in place when they pass away - it will save stress, time and money for their family and friends at an already difficult time.